Visitor Services Manager

Visitor Services Manager

Salary : £30,000 – £32,000 PA depending on experience

Reporting to : Museum Director

Contract : Permanent, FT

Responsible for : 2 visitor services supervisors, visitor services team casual staff, Facilities Officer & external cleaning teams as needed

Start date : November 2021

We have an exciting opportunity for an experienced candidate from the hospitality, heritage or service industries to deliver excellence in all aspects of our visitor experiences to our transformed museum spaces. You will be joining the team at an exciting time with the delivery of our new Discover Bucks Galleries telling the story of Bucks people and landscapes opening towards the end of 2021, opening up fantastic opportunities for new programmes for schools, families and adults around the collection themes shown in the galleries. Your role is crucial in ensuring high standards of delivery for visitors and providing excellent leadership for visitor services teams. We are looking for someone who fits our values of having curiosity, putting people first and being an explorer at heart!

Visitor Services Manager job description – Sept 2021

If you would like to apply, please complete this application form:

BCMT Application Form – Visitor Services Manager

Hours : 37 hours per week with regular weekend, Bank Holiday and evening working as necessary

Deadline for Applications : Monday 11 October at 9 am.

Send your completed application form to


Interview and assessment day : w/c 18 October 2021

Candidates need to ensure they are available on the assessment day in order to be considered for the post.

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