Museum Learning Officer

Job Title: Museum Learning Officer

Reports To: Head of learning & Engagement

Salary: £23,500 per annum rising to £24,000 after probationary period

Hours: 9am – 5pm, Monday – Friday (some evening and weekends may be required)

We are seeking a highly efficient and experienced Learning Officer to join our team based at Discover Bucks Museum in Aylesbury. In this role you will perform a variety of tasks to support the Head of Learning & Engagement in the smooth running of learning activities and events. You will be a key point of contact for schools hoping to book visits to us, maintaining good relationships with existing customers and assisting the development of new audiences. The role will have varying amounts of additional events and marketing input but will essentially focus on bookings, team supervisions and growth of our schools offer post-pandemic. The role includes a responsibility for maintaining customer feedback databases, budget, and resource databases, requiring solid organisation skills with high levels of accuracy and attention to detail. As the Learning Officer, you will support the development and delivery of learning programmes for families, schools, and other interest groups.  You will act as supervisor to the Learning Team, consisting of a small team of casual workshop leaders and assistants. You will hold morning briefings, set tasks, and oversee the seamless delivery of schools offers and family activities. We hope that you will grow the team through volunteer development and supervision of work experience students or apprentices. You will have administrative responsibility for answering schools’ enquiries, being a point of contact for teachers and taking session bookings, striving for maximum capacity, actively encouraging school bookings.

The role is particularly varied and involves some schools marketing, learning activity creation, teaching and customer service. The Learning Team is busy and operates in a fast-paced environment and you will need to keep up with the demands of the role while gaining great satisfaction from successes. This role necessitates a Disclosure and Barring System check to safeguard the working with children and vulnerable adults.

Please take a look at the Museum Learning Officer role for more details:

Museum Learning Officer role

Please send your CV and cover letter (no more than 3 sides of A4) outlining how you fit the job role with reference to the role descriptor and person specification to

Deadline for applications: Midnight on Sunday 26 March 2023

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